Increase customer lifetime value
Time to market
Subscription as a Service
For more than 50 years, key players from the media, publishing, fashion, and e-commerce industries rely on dsb. Whether it’s lifestyle products, seminars, events, digital, or print, our sales and service solutions provide media companies and D2C marketers with a 360-degree customer view. This comprehensive view serves as the foundation for highly personalised experiences and builds customer loyalty.
From a simple enquiry to a product evangelist. Accurate landing pages, quick checkout processes, personalised payment recommendations, and spontaneous purchases via social media boost your acquisition efforts.
PayPal, credit cards, Apple Pay, Google Pay, Amazon Pay – our payment facade integrates payment methods quickly and securely. Content creators utilise our paywalls for one-off and continuous payments with fully automated refund processes.
Live entitlement management with tailored access rights for memberships, group, family and corporate accounts, or time-based accesses – for all products and channels.
Available 24/7 with online customer services. AI-powered email responses. Automated subscription management, including billing.
Integrated campaign management for targeted multi-channel cross- and upsell campaigns throughout the customer lifecycle.
Proactive churn prevention using behavioural data and propensity modelling, reduces online and offline cancellations.
Enable frictionless payments and spontaneous purchases through direct payment links. Transform analogue payment methods into digital channels for recurring revenue streams. With just one click, buyers can switch payment methods from invoice to PayPal, Amazon Pay, credit card, and more.
With AI-based product recommendations, we drive cross- and up-sells an maximize customer lifetime value. We play out fully automated real-time recommendations.
Enable spontaneous purchases with the payment widget and boost your conversion rates. This personalised and pre-filled mini website allows easy and quick payments. Leading media houses utilise our widget for its high usability and reach.
Subscription as a Service is the basis for recurring revenues. Publishers throughout Europe use our Subscription ecosystem and benefit from integrated acquisition, payment, cross-sell, upsell, and churn prevention modules.
Established fashion and lifestyle brands, as well as D2C retailers, maximise their revenues and minimise returns with dsb fly commerce. We provide comprehensive support with e-commerce and fulfilment solutions.
We seamlessly and centrally integrate multimodal public transportation offerings. Whether it’s buses, trams, on-demand services, or e-scooters – we incorporate individual door-to-door transportation and provide digital processes.
“With dsb fly, we create an ecosystem where the customer is always king and proactively provided with the products he desires.”